I'm really sorry that you are unhappy with yours.
I have a Cara and a Low Rider casting rod and a spinning rod, all in the same model 5-167 plus a 5-168 casting rod.
I have had these for about 8 years and never had a problem except for an eye that was stood on and replaced.
I have Shimano casters and Daiwa spin reels and fit has never been a problem.